Dayton Airport Among Lowest Fares

In a recent article on Monday June 2, by Rachel Murray of the Dayton Daily News, it showcased part of the reason the Dayton International Airport is growing at the rate it is: low airfare.

The Dayton International Airport is the second lowest in the state, only behind Akron/Canton Airport, and is 37th lowest among the top 100 largest airports in the nation.

Dayton, averaging a price of $371 per round trip ticket, is almost $140 cheaper than the average round trip ticket out of CVG ($510). The competitive market at DAY is what makes these prices among the lowest around.

Some of the downsides of DAY however, is it's lack of non-stop flights originating there. Most trips out of DAY include stops when traveling.

Some of our customers say the short drive from Cincinnati and surrounding areas is well worth the savings.

The affordable airfares, easy accessibility and location, and affordable parking options, such as Westwind Airport Valet, make this airport a favorite among travelers in this region.

Insider Tips: Gas, Trash, and Special Requests

When your going out of town and are going to be parking your car with someone, such as us, here are a few tips to keep in mind.

GAS UP
On your way to drop your vehicle off, make sure you have enough gas to get back home upon your return. Many people, especially those who return late at night, will forget that their vehicle was low on fuel after returning from a long travel day. We understand people want to get home as soon as they can, but it will be that much longer if you have to call someone because you ran out of gas.

Most parking companies will not take your vehicle to get refueled, but it never hurts to call ahead to see if this is a service they offer.

IF IT LOOKS LIKE TRASH, WE WILL TAKE IT AS TRASH
Have an empty pop bottle with a winning cap? To you it looks like a million bucks, to us it looks like trash. Do a quick run through before you drop it off and take out things that could be mistaken as trash that actually aren't. We do our best to clean your vehicle but are cannot tell if what we see as trash is something you want to keep. Most things are obvious, but it's those that teeter on the line that cause the most trouble. Help us help you and do a quick run through the day before.

CAN YOU PUT MY VISOR UP?
Special favors, which is what they are a favor, are things that valet attendants do not have to do. Sun visors, parking the vehicle a certain direction, unplugging your GPS so your battery does not die, are all things that valet employees are not required to do. So if you end up asking for a favor to be done, please be polite, make sure if you are asking for something in the car to be used (like a sun visor) have it somewhere easily accessible. We do not mind to do these things for you, but do not expect it or act like we are just to assume. If you come back and the visor is nicely folded, your GPS is plugged back in ready to go, don't forget that we took the time to do so. A little appreciation will make sure we remember you next time.

There are tips and tricks to get the most out of your experience when parking your vehicle for a trip. Politeness and appreciate really do go a long way with anything you may need or could want when using one of these services.

Worry Free Valet Parking

Handing your keys to a complete stranger not knowing what happens after you leave the valet is a test of trust for anyone. How are the cars parked? Close or far away? Squeezed together or spacious and roomy?

Well here at Westwind Airport Valet, you do not have to worry about those door dings, or scraped bumpers, when you need parking for the Dayton Airport. 

As you can see from the image above, our cars are parked comfortable apart, leaving ample room for our valets to get in and out of your vehicle. This eliminates door dings, broke mirrors, and minor scratches that are often found at other lots who cram in vehicles to make use of every inch. 

You'll also notice that we do not have parking blocks. With many sports cars being valeted with us at Westwind Airport Valet, the parking blocks posed an obstacle to their low front end clearance. With the blocks removed, we no longer worry about the bumpers being scratched or torn off, as there is nothing there to damage them!

So while we may be strangers when you first park with us, feel relieved that we have measures in place to take excellent car of your vehicle. After a few times, no longer will we be strangers and it will feel nothing but natural when you come to park at Westwind Airport Valet.

Westwind Airport Valet: Wax vs. Polish, Which One?

We all like to keep our cars looking good. Washing, waxing, polishing, spraying, coating. It can get a bit mind boggling deciding what does what and what is best for what.

Waxing and polishing are two methods that can give your car that glass like appearance as if it just rolled off the showroom floor. But aren't they the same? Or are the different? Do you know?

TorqueCars has a good article about the differences. Each one is good for different things.

Here at Westwind Airport Valet we offer both services for you to choose from when parking for the Dayton Airport. Our detail staff has over 25 years of experience in the field and take pride in providing top notch white glove services for our customers. Nothing like coming home to a new looking vehicle when returning from your trip!

Why Park with Westwind Airport Valet?

We have many loyal fans that park with us at Westwind Airport Valet every week. We have built quite the relationships with some of them, as we see them almost as much as some of our own employees! Mr. Shyam Raju, who travels out of the Dayton International Airport every week, was kind enough to give us a little insight into why he continues to park here. Take a look!

There are many great reasons why Westwind Airport Valet is the premier white glove parking service at the Dayton International Airport. Stop in and give it a try to experience the difference!

Indoor Parking at Westwind Airport Valet

Indoor parking sounds self explanatory. Parking. Indoors. Assuming for the entire duration the vehicle is parked. Right? Well we thought so too. That's why when you park indoors with us, it is guaranteed to be parked inside our climate controlled, covered garage for the entire duration your vehicle is parked with us.

A few of our customers have pointed out that when they have paid for "indoor/garage" parking at other places, it was misleading. When you park at a parking garage for example, if you park in the outer spaces, your vehicle is left open to the elements that may trickle in. Not exactly what you expect, to come back to a snow covered vehicle when you are paying to park inside a garage.

With us, never worry about any of that as all the vehicles parked inside are completely sheltered from the elements outside, all of the time.

Take a look at the video to get a brief look at where our indoor parkers vehicles are kept.

What Makes Customer Service?

Sure, there are places that may offer a price that is lower than ours. If you are cost conscious then price may drive enough to not care about the quality of customer service you receive. But here at work we believe it is our customer service that keeps our wonderful fans coming back time and time again, and also enables them to spread the word of our business to others. 

So when people ask me how we keep almost all of our customers even after just one experience with us, I tell them it's not our price, or location, or any of that. It's our customer service. What makes our customer service so good? Well, I know that there are many, many attributes that make a great customer service, but to me there are a few things I find myself telling the employees up here time and time again. 

Smile! Sounds corny right? But believe me it does wonders. Being in the transportation/travel industry, things happen, flights get delayed, weather causes slow driving times, etc. and coming in to a facility to see the staff with a smile on their face and a warm "hello" at the beginning of a long week or the end of a long and tiresome trip, can help to ease that stress and tension. 

Yes we can! We offer a wide array of different services for our fans to take advantage of while they are gone. Every now and then we get a special request for something out of the box or not our typical service. We try to say yes as much as we can. Fans love to hear you say "yes" and they will remember that next time they tell someone about your company or come in to use your service. While saying yes is great, you should also know when to say "no" as well. Not everything is feasible to say "yes" to.

Communication is key! Communication with your employees, with your fans, with the community. Communication will allow you to understand how to better serve your fans by listening to what they would like to see, or listening to your employees on what works and what could be better. This keeps your customer service in an always evolving state to allow it to cater to the fans wants and needs.

The anticipation is killing me! We try our best to anticipate what our fans will want and beat them to it. By anticipating what your fans will want, ask for, need, or complain about, you can be better prepared to answer which in turn makes for good customer service. 

Let's get personal. I won't go into exact numbers, but we have several thousand fans that use us on a regular basis, and between everyone on our team, we know every one of them. Not just recognizing their vehicle, but their name, even where they fly out to, or that they always like a car wash, or their window doesn't roll down. The attention to detail builds personal relationships with your fans and makes them feel comfortable. The more comfortable a fan feels about your company and the people that work there, will keep them coming back. 

From beginning to end, great customer service anticipates what will happen, and while having a plan in place, still allows for flexibility to meet those unexpected needs. These few things are just what I believe sets us apart from the others in our area of the industry and allows us to retain so many of our fans even after only one time with us. What do you think makes great customer service?